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Hearing Clearly, Serving All: Choosing the Right Assistive Listening System for Your Venue
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April 10, 2024

Hearing Clearly, Serving All: Choosing the Right Assistive Listening System for Your Venue

Blog

Ariel Caner

Home
Resources
Hearing Clearly, Serving All: Choosing the Right Assistive Listening System for Your Venue
Blog
April 9, 2024

Hearing Clearly, Serving All: Choosing the Right Assistive Listening System for Your Venue

Blog
April 10, 2024

Ariel Caner

As a venue manager, it's essential to create a welcoming space for everyone, including guests with hearing impairments. Clear audio is critical for them to enjoy the experience fully. To achieve this, you can use Accessibility Listening Systems (ALS) as a bridge to create an accessible and enriching environment for all. However, choosing the right system can be overwhelming with two prevalent technologies: Wi-Fi and FM. Don't worry because this guide will help you understand your options and equip you with the knowledge to make the perfect decision to enhance the audio experience in your venue.

Wi-Fi ALS: The Digital Symphony Conductor

Imagine guests effortlessly streaming crystal-clear audio directly to their hearing aids or smartphones – that's the magic of Wi-Fi ALS. This cutting-edge technology leverages a dedicated Wi-Fi network to transmit sound (and possibly transcriptions), offering a multitude of benefits:

  • Seamless Connectivity: Gone are the days of bulky receivers and tangled wires. Wi-Fi seamlessly integrates with smartphones and tablets offering a convenient, clutter-free experience. Picture your guests relaxing and enjoying the performance via their personal aids, unburdened by extra gadgets.
  • Superior Sound Quality: Forget muffled voices and grainy audio. Wi-Fi's digital format delivers high-fidelity, crisp, and full-range sound, enhancing clarity and minimizing background noise. Imagine the symphony playing perfectly in everyone's ears, not just the front row!
  • Personalization Power: Guests can adjust volume, choose language interpretation, adjust the delay in large venues, or even fine-tune speech clarity through dedicated apps. This empowers them to tailor the audio experience to their needs, turning your venue into a haven of personalized superb sound.
  • Scalability Symphony: No venue is too big for Wi-Fi ALS. With the latest technology (e.g. Wi-Fi 6 or Wi-Fi extenders), you can quickly expand your coverage zone, ensuring consistent audio in conference halls, sprawling theatres, or outdoor spaces. Let the melody reach every corner of your venue!
  • Privacy First, Always: Unlike traditional FM systems, where unintended receivers can pick up open broadcasts, Wi-Fi ALS can create a secure, invisible Wi-Fi network accessible only through its dedicated app. This ensures your content remains private, offering peace of mind and a safe space for open communication.
  • Live transcription is more than just technology: Synchronized text is a bridge to an inclusive world. It's the difference between struggling to catch whispers in a crowded room and confidently holding your own in any conversation. It's the freedom to enjoy lectures without scrambling for missed words, the power to participate in meetings without feeling sidelined, and the joy of experiencing live events without missing a beat. This amazing capability is only available on Wi-Fi ALS.

FM ALS: The Reliable Radio Refrain

Do you remember the reliable transistor radio? FM ALS improves on that technology, using radio frequencies to directly transmit audio to compatible receivers, T-coil-equipped hearing aids, or dedicated devices:

  • Wide-Reaching Coverage: Walls and distance are no match for FM signals in small venues! This system excels in small to medium venues. Picture your guests in the farthest corners of the stadium enjoying the roar of the crowd, clear and uninterrupted.
  • Independent Performance: Unlike Wi-Fi's reliance on network stability, FM operates independently, ensuring consistent audio. No dropped connections or buffering during critical moments – only seamless sound to keep the show moving.
  • Cost-Effective Harmony: Compared to Wi-Fi, FM systems are generally more budget-friendly. This makes them a practical choice for venues looking for an affordable yet effective solution. Let your budget sing with happy melodies!
  • Independent Performance: Unlike Wi-Fi's reliance on network stability, FM operates independently, ensuring consistent audio. No dropped connections or buffering during critical moments – only seamless sound to keep the show moving.

So, Which Tune Wins the Day?

The answer, as always, is "it depends." Consider these factors to find your perfect pitch:

  • Venue Size and Complexity:  FM’s reach convenience might suffice for smaller spaces. For sprawling venues or outdoor areas, Wi-Fi's reach shines.
  • Target Audience: Tech-savvy guests might appreciate Wi-Fi's personalization, while older demographics might prefer FM's simplicity.
  • Budget Considerations: FM offers cost-effectiveness, while Wi-Fi boasts advanced features and scalability, justifying a higher investment.
  • Technical Expertise: Wi-Fi setup might require professional assistance, while FM systems are generally easier to manage. 
  • Future-Proof: FM’s proven technology is sort of “frozen” compared to Wi-Fi’s progress and continuous introduction of features.

Remember, choosing the right ALS isn't just about technology – it's about enriching your guests' lives. Consulting with hearing healthcare professionals and accessibility experts can provide invaluable insights and ensure your venue resonates with inclusivity.

By understanding the strengths and limitations of each system, you can confidently conduct the symphony of clear sound, empowering your guests with hearing impairments to fully engage with your events and experiences. Let your venue become a stage where everyone can hear the music and dance to the rhythm of life!

So, go forth, venue managers, and create a world where every audio note reaches every ear, transforming your space into a vibrant melody of inclusivity and joy. Remember, the right assistive listening system isn't just an investment – it's a harmonious echo of your commitment to serving all.

Do you have any questions?

Please do not hesitate to contact us if you have any questions about how Bettear can help you. Book a time, and we will call you.