Bettear SHOW

A Wi-Fi-based assistive listening solution designed to enable hard-of-hearing individuals to participate in live events, such as concerts and lectures, with ease, allowing them to enjoy the experience just like everybody else.

Bettear SHOW connects directly to the audio source, such as a microphone or a sound console, effectively sampling the sound in real-time while overcoming reverberant environments and background noise. It then distributes the audio over a designated WiFi network to personal smartphones with low latency. Through the Bettear App, audio is streamed directly to the user’s hearing-aids, cochlear implants, or any other earpiece/accessory.

Cinemas
Classrooms
Concert Halls
Conference Halls
Outdoor Venues
Silent TVs
Stadiums
Theaters
Universities
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Seamlessly stream audio and visual content

Connect directly through the Bettear App to multimedia content

Support for multiple languages

Supports multiple languages based on visitor preferences

Compatibility

Supports hearing-aids, cochlear implants, and headphones of all types

Personalized audio

Tailored to the listener’s preferences

Timecode-Based audio

Perfectly synced audio experience

Live transcription

Displayed directly on the Bettear App

Inclusive solutions for all

Assuring optimal experience 
for the hard-of-hearing

B-LITE

Optional receiver for visitors without smartphones

Synchronized group listening

The system allows synchronized audio broadcasting for groups and asynchronous listening for individuals (depending on each exhibit type)

Connect with ease

One tap to access a venue - No technical expertise is required

Personalized audio

Tailored to the listener’s preferences

Support for Multiple Languages

Supports multiple languages based on visitor preferences

Inclusive Solutions for All

Assuring optimal experience for the hard-of-hearing

Compatibility

Supports hearing-aids, cochlear implants, and headphones of all types

B-LITE

Optional receiver for visitors without smartphones

Personalized audio

Tailored to the listener’s preferences

Synchronized group listening

The system allows synchronized audio broadcasting for groups and asynchronous listening for individuals (depending on each exhibit type)

Timecode-Based Audio

Perfectly synced audio experience

Connect with ease

One tap to access a venue - No technical expertise is required

Personalized audio

Tailored to the listener’s preferences

Compatibility

Supports hearing-aids, cochlear implants, and headphones of all types

Automatic firmware updates

Via WiFi/LAN

Compatibility

Supports hearing-aids, cochlear implants, and headphones of all types

Live transcription

On-site live transcription displayed 
via the Bettear App

B-LITE

An easy-to-use designated receiver for non-smartphone users

Remote maintenance

Local and cloud-based monitoring 
and maintenance dashboard

Dynamic latency

Set to compensate the delay time between the streamed audio and the environmental audio coming from the loudspeakers, in real time.

Accessibility map

Displays all Bettear accessible sites

Automatic Gain Control (AGC)

Optimizes the audio input level adaptively and enhances user experience

Specifications

Network

IP Address: DHCP, Reserved
Users Per Unit: Up to 1,000
Prioritization: QoS
Bandwidth Per User: 250 kbps
Latency: 40ms - 110ms (may vary with network and mobile device)
App Support: iOS/Android
Offline Management Panel: Yes
Cloud Management: Yes (if connected to internet)
Content Management System (Cloud): Yes (if connected to internet)

Hardware

Processor: Quad Core Cortex-A55 (ARM v8.2-A) 64-bit @1.5GHz
Memory: 4GB
Audio Input Channels: 1 Stereo/2 Mono
Maximum Input Voltage: 2.1Vrms (4.2Vrms for balanced input)
Rackmount 19” Compatible: Yes
Power Supply: 9 VDC (Positive polarity), 2.5A
Operating Temperature: 0 ºC – 55 ºC
Regulatory: FCC, CE, cUL

Audio

ADC Signal-to-Noise Ratio: 110dB
DAC Signal-to-Noise ratio: 112dB
ADC THD+N: -90dB
DAC THD+N: -93dB
Frequency Response: 10Hz-22kHz
Input Gain: -12dB to 32dB
Automatic Gain Control (AGC): Yes
Audio Filter: HPF and LPF
Sample Rate: 48kHz
Bit Depth: 32 bits

Documents

Quick Start Guide

A user-friendly document that accompanies the product, providing simple instructions and illustrations for quick setup and basic operation, along with essential troubleshooting tips.

User Manual

A comprehensive guide offering detailed instructions and information about the product. It covers all aspects of operation, maintenance, troubleshooting, and safety, providing in-depth explanations and technical details.

Tech Specs

HARDWARE

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HARDWARE

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HARDWARE

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HARDWARE

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HARDWARE

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HARDWARE

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Specification

Network

IP Address: DHCP, Reserved
Users Per Unit: Up to 1,000
Prioritization: QoS (Quality of Service)
Bandwidth Per User: 250 kbps
Latency: 5ms - 20ms
App Support: iOS/Android
Management Panel: Yes

Hardware

Processor: Quad Core Cortex-A55 (ARM v8.2-A) 64-bit @1.5GHz
Memory: 4GB
Storage: External Flash Drive (adjustable)
Audio Input Channels: 1 Stereo/2 Mono
Maximum Input Voltage: 2.1Vrms (4.2Vrms for balanced input)
Rackmount 19” Compatible: Yes
Power Supply: 9 VDC (Positive polarity), 2.5A
Operating Temperature: 0 ºC – 55 ºC
Regulatory: FCC, CE, cUL

Audio

ADC Signal-to-Noise Ratio: 110dB
DAC Signal-to-Noise Ratio: 112dB
ADC THD+N: -90dB
DAC THD+N: -93dB
Frequency Response: 10Hz-22kHz
Input Gain: -12dB to 32dB
Automatic Gain Control (AGC): Yes
Audio Filter: HPF (High Pass Filter) and LPF (Low Pass Filter)
Sample Rate: 48kHz
Bit Depth: 32 bits

Case studies

FAQ

How can I know if a venue is accessible?

A map showing accessible locations can be accessed by tapping the map icon at the Bettear app's main screen, where you can easily search for accessible venues.

*Only venues with a permanent Bettear system installed appear in the accessibility map.

*For events in venues without a permanent accessibility system, contact the event organizers to verify that the event is accessible with Bettear.

I have a hearing aid or cochlear implant, does the Bettear app support direct streaming to my hearing aid?

We do our best to support as many models of Bluetooth-compatible hearing aids and cochlear implants as possible.

Generally, if your hearing aid is connected to your personal smartphone and is used for phone calls and for listening to music streamed from your smartphone, it should work properly with the Bettear app.

If you don’t know how to connect the hearing aid to your smartphone, we recommend contacting your hearing aid supplier for assistance.

Can I use Bettear in more typical, day-to-day scenarios?

We are aware that face-to-face conversations in a noisy setting presents a daily challenge for many individuals, which is why the Bettear app also offers a "meeting" mode - a solution for a conversation in noisy environments, anywhere, based on the smartphone's microphone and without the need for additional hardware.

I am experiencing high latency (delay) between the sound source and my listening device. How can I fix it?

There are several possible causes for high latency audio:

  1. Using an older smartphone device or one with incompatible hardware, such as dual-band WiFi or a Bluetooth chip that does not support features required for low latency audio.
  2. Using a hearing aid that doesn't support features required for low latency audio.
    - Try enabling the "optimize Bluetooth performance" option at the Bettear app's audio settings menu.
  3. The venue may be experiencing a technical issue.

For an accurate diagnosis, please contact us at community@bettear.com

Need more information?

Please do not hesitate to contact us if you have any questions about how Bettear can help you. Book a time, and we will call you.